Saucon’s ongoing theme of What to Fix in 2026 turns attention to a word that has been used increasingly in post-COVID times: culture. Culture has become the definition of what companies, as well as the industry, represent.
What does your culture look and feel like today?
Much of the industry is in the thick of the busiest time of the year. Has your culture shifted during the busier times or the slower times? Are things allowed to happen in busier times to get the job done, or simply get through the day that typically would not let happen?
Culture needs to remain consistent and viable.
Culture is built on vision and mission statements through company policies and procedures. These goals must be reasonable, sustainable, and consistent throughout the year.
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